Y.E.S. F&I School - November 2019
Course Start Date: 11/5/2019 8:30 AM
Course End Date: 11/8/2019 5:00 PM
This class introduces a progressive and innovative curriculum that is designed for business managers at every level. It teaches the Y.E.S. F&I process, designed by The Academy and intended for today’s more informed, better educated customers. Consistent role-play is implemented to ensure full understanding of the material covered.
Topics covered in the class include:
- The Y.E.S. F&I process
- Primary functions of the business manager
- Working with today’s internet-educated customer
- Primary emotions, commitment, and ownership
- Manufacturer’s warranty overview
- Effective menu presentation using Y.E.S. method
- RISC disclosure
- S.L.I.D.E.R. objection technique
- Legal compliance
- And much more!
New for 2017!
We are adding online components to be completed before and after attending class. Registrants will receive an email detailing login information for our Virtual Training Network and instructions on how to access the QuickStart modules prior to class. Upon completing the F&I course, they will have access to Power Boost, which is designed as follow-up to the course curriculum and is also found in the VTN.
Tuesday – Thursday 8:30 – 5:00
Friday 8:30 – Noon
Please arrive early. Class starts promptly at 8:30 am. Business attire required.
Payment for all classes is due before the start of the course.