The Academy

The Academy: Training Development Retention

Located in Austin, Texas, The Academy’s forward thinking approach has generated best-in-class training content for retail sales and finance professionals. The curriculum for all courses is based on The Academy's uniquely developed Y.E.S. processes, which recognize that a shift in mentality and focus is necessary in the face of today's more informed, internet-educated customers.

F&I and the Business Office

The importance of profitability in the business office and today’s increasingly stringent legal climate require having the right F&I training and process for successful product sales. Click here for more details about The Academy’s F&I offerings.

On Location and In-Dealership

The Academy partners with dealerships and dealer groups to work with your teams directly and custom-build a course curriculum specific to your needs, while also incorporating the foundation of The Academy’s Y.E.S. processes. Get more information on how The Academy makes training your team easy and convenient.

Sales Team Training & Development

With customers spending approximately nine hours investigating vehicles online, they are more informed and educated than ever before. The Academy has the sales training and processes to ensure the best customer experience, increases in volume, and profitability for your dealership. Click here to find out more.

Internet & BDC Strategies

The virtual showroom is becoming more and more critical each year. The Academy works inside your dealership to maximize opportunities, appointments, and sales. Click here for details on our Internet and BDC training.

Sales Management & Leadership

Leadership and management teams today require new skill sets compared to the desk managers of old. Click here to see how The Academy can strengthen your leadership and management skills.

Fixed Ops Training

The Academy has adapted its successful Y.E.S. process to capitalize on service drive sales, R.O. hours, customer pay, and CSI. For more information on service drive training, click here.